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Time scale for receiving license

 
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mitchtit1
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Joined: 10 Nov 2019
Posts: 5
Localisation: uk
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Bike / Moto: panigale 1199

PostPosted: Mon 25 Nov - 22:01 (2019)    Post subject: Time scale for receiving license Reply with quote

Hi all , thanks for accepting my request to join this group. I recently brought a ducati panigale 1199 2012 with minor damage and requested a license over the melco diag software about 3 weeks ago to reset service and clear fault codes and also reset aps and fitted new throttle, just wondering what the timescale was on receiving it. I very much understand that you are very busy.


Thanks 
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M TITLEY


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PostPosted: Mon 25 Nov - 22:01 (2019)    Post subject: Publicité

PublicitéSupprimer les publicités ?
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jpl250rs
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Joined: 05 Jun 2010
Posts: 10,792
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Bike / Moto: 899

PostPosted: Tue 26 Nov - 18:18 (2019)    Post subject: Time scale for receiving license Reply with quote

welcomeyou should have received maximun within 24h if data are correctly filled
if your VIN is visible , you should already got it
-check if you don't get it in your spam , some mails are rejected
-check if your VIN is correctly displayed , you should tick 2013 to get it on panigale


Last edited by jpl250rs on Thu 28 Nov - 19:13 (2019); edited 1 time in total
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mitchtit1
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Joined: 10 Nov 2019
Posts: 5
Localisation: uk
Masculin 羊 Chèvre
Bike / Moto: panigale 1199

PostPosted: Tue 26 Nov - 21:10 (2019)    Post subject: Time scale for receiving license Reply with quote

Hi jpl250rs yes the software detected vin number and did everything correct but received nothing in inbox or spam
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jpl250rs
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PostPosted: Wed 27 Nov - 18:30 (2019)    Post subject: Time scale for receiving license Reply with quote

so do it again cause it's not arrived or been deleted cause of a bad format

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mitchtit1
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Joined: 10 Nov 2019
Posts: 5
Localisation: uk
Masculin 羊 Chèvre
Bike / Moto: panigale 1199

PostPosted: Wed 27 Nov - 21:57 (2019)    Post subject: Time scale for receiving license Reply with quote

hi jpl250rs, ive tried again, 


connected to bike though melcodiag
clicked on write report
clicked on get license that opens internet browser
filled details in and clicked send and it comes up with this message now:


Be sure you are using the right software and the rights cables for connecting to your bike , data are incomplete!
an m3c ecu use m3c9 software , a fuji ecu use melcodiag , a marelli 5am,5sm,59m,miu use jpdiagform is uncomplete ,please tell for what bike it is
form is uncomplete ,please tell your email for receiving licence
form is uncomplete ,please paste your clipboard content with your ecu info (blue button in JPDiag 1st)
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mitchtit1
Map

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Joined: 10 Nov 2019
Posts: 5
Localisation: uk
Masculin 羊 Chèvre
Bike / Moto: panigale 1199

PostPosted: Wed 27 Nov - 22:39 (2019)    Post subject: Time scale for receiving license Reply with quote

this is my report:


"File generated On 11/27/2019 9:20:20 PM"
"Software version 1.0.6.1"
"ELM version : ELM327 v1.5"
"Auto Detect Bike = Panigale 1199"
"User Bike = PANIGALE 1199 2012"
"CAN Bike = "
"Main ecu is detected"
"BBS ecu is detected"
"DashBoard ecu is detected"
"Ecu = DNPBT000755"
"Hardw = J011"
"Softw = 00040205"
"OilService = YES"
"DesmoService = NO"
"
9 PIDS active founds
024_CB9A34FC02800C00 
022_0000000000000000 
080_06060607000000C8 
020_003A414EFFFF0000 
389_RTR 
120_700F08200000002A 
200_0000420000000000 
018_0000570000000001 
300_A010C1041BE90000 
"
"Vin = ZDMH800ABCB004736"
"DTC =  1020580A046021501228403128C1550621100C626101"
"98943DE2"
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jpl250rs
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Bike / Moto: 899

PostPosted: Thu 28 Nov - 19:17 (2019)    Post subject: Time scale for receiving license Reply with quote

you shall paste anything there.you just need to add your email and bike name


if you'r trying to paste debug data then it's rejected


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mitchtit1
Map

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Joined: 10 Nov 2019
Posts: 5
Localisation: uk
Masculin 羊 Chèvre
Bike / Moto: panigale 1199

PostPosted: Thu 28 Nov - 21:06 (2019)    Post subject: Time scale for receiving license Reply with quote

Yes I've put bike and email and I don't paste anything, I click on write report and then get license and it's automatically ther as you no but still not working
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M TITLEY


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PostPosted: Today at 18:42 (2019)    Post subject: Time scale for receiving license

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